Web.com Hosting Review

Web.com, formerly Interland, plays right in the smaller enterprise web site space. They offer a basic and an advanced shared web hosting solution, with reasonable pricing and all the features needed. Support is offered 24 by 7 for new Web.com customers, while their “legacy” customers are served during business hours EST.

Their standout features include a gift coupon and web coupon generator for the customer's web presence. Storage space is less than the competitors', but the service offering is heavy on marketing and web presence management. Another feature they offer is Verisign payment service as part of the product bundle, an advantage for the more cautious business.

Web.com focuses on individuals and small businesses wanting to set up a web presence, and their strategic partnerships reveal this focus clearly. Their EarthLink relationship is obviously geared to cross-sell their web site products to customers signing up for EarthLink's internet connection services, for example. In fact, they are collocated in Atlanta, GA.

Web.com is an organization on a rebound after being cash flow negative for a time. Originally Interland, the name change was part of a re-organization of the company. It also involved the sale of a server business that was not crucial to the Web.com brand or service offering. Their new Web.com focus on assisting customers to set up web sites that attract market interest and get linked to other sites seems to be working, with a small but significant customer base growth in the year to date.

While other providers link off to other service providers for website art design and graphics, Web.com bundles all these costs and services into one offering, a one-stop-web-front shop. Their testimonials also reveal the effectiveness of this approach, with quick turnaround time posted clearly.

Web.com is thus best geared for the individual and small business looking for a speedy and effectively designed entry into the web space. Their strength lies in setting up a site that will look professionally and competently laid out.