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Vision Helpdesk Auto Version Upgrade Tool

news — Mon, 01 Dec 2008 15:18:18 +0000

TheVisionWorld.com, a helpdesk software provider, today announced a new feature –”Auto Version Updates”. The company claims that Vision is an extensive web-based help desk software that allows organizations to gain control over their inbox and offers methods for managing emails, client communication, online issue tracking, knowledge base, troubleshooting, news, downloads, sla, escalations, reports, etc.

The company claims that the “Auto Version Updates is user-friendly and the extensible update process that ensures reliability and data integrity. Version upgrades of Vision Helpdesk are seamlessly done that saves time and effort.”

“Upgrading version is an important task for any software to keep it running bug free and it allows users to avail latest features too.” said Company HR. Preeti Sharma. She said, “The Auto Updates is an innovative tool and automates the entire software version upgrade process. User require’s no techincal knowledge — The upgrade is done with two simple clicks keeping the data intact.”

She added, “Vision team endeavors for developing innovative tools that will help automate or simplify day to day helpdesk operations.”

For more details please check this –
http://www.thevisionworld.com/blog/

Vision Helpdesk Launches Migration Tool

news — Fri, 14 Nov 2008 14:45:46 +0000

TheVisionWorld.com, a helpdesk software provider, today announced a new feature — “Migration Tool”. The company claims that Vision is an extensive web-based help desk software that allows organizations to gain control over their Inbox and offers methods for managing emails, client communication, online issue tracking, knowledgebase, troubleshooting, news, downloads, sla, escalations, reports, etc.

The company claims that the migration tool is user-friendly and the extensible migration process ensures reliability and data integrity. Migration of users, tickets/emails, ticket queue’s, ticket status and much more are seamlessly done that definitely saves time and effort.”

“For any organization tickets/emails data is crucial in order to keep track of client communication”. said Company HR. Preeti Sharma. She said, “The migration tool is innovative and automates the entire migration process and easily imports data from major helpdesk’s like: Kayako Support Suite, Kayako eSupport, Cerberus and WHMCS”. She added, “Vision team endeavors for developing innovative tools that will help automate or simplify day to day helpdesk operations.”

For more details please check this – http://www.thevisionworld.com/blog/

TheVisionWorld Partners with WebHostingChat.

news — Tue, 30 Sep 2008 09:28:13 +0000

TheVisionWorld.com, providers of an extensive web-based helpdesk software “Vision – helpdesk”, today announced their new partnership with WebHostingChat.com, one of the leading Web Hosting discussion forums.

“Vision” is a promising helpdesk software, having a potential to deliver features that any organization needs to manage their day to day customer care and support activities. “Vision” provides the optimum combination of call management automation, functionality and flexibility, delivering a comprehensive Helpdesk solution that satisfies most IT service managment requirements.

“We always urge to help WebHostingChat members by all possible means to improve their business. With this partnership, we can now offer Free Vision Helpdesk Annual License to our most active members.( Eligibility – A member should have minimum 100 posts on WebHostingChat)”, said WebHostingChat CEO – David Kathir”

A helpdesk plays an important role for a company, it not only opens communication channel between customers and the company but acts as a central hub for help and information for both customers and company employees. Keeping this in mind, Company HR. Preeti Sharma comments, “We’re really excited with this partnership since the major client base for “Vision” is definitely the Webhosting Sector. We view our partnership with WebHostingChat as an important step forward in our continuing goal to make “Vision” more widely available to businesses of all sizes.”

For more details please visit :- http://www.thevisionworld.com/blog

WHMCS Billing System & Vision Helpdesk Integration.

news — Wed, 30 Jul 2008 17:05:30 +0000

Vision helpdesk (thevisionworld.com), a powerful web-based helpdesk software that integrates various support channels (emails, web based helpdesk, phone or fax) at one central point and further allows maximum control over them, WHMCS (whmcs.com) being a complete all-in-one client management, billing & support solution for Web Hosts & Other Online Businesses, a combination that makes an easy to use client system.

Vision integration with WHMCS mainly covers three modules; Sharing Logins, Auto Custom Fields and Overriding WHMCS inbuilt support module. This easy to integrate system opens two way communication between WHMCS and Vision, allowing access to a client’s ticket information from WHMCS and the complete detailed billing information that is displayed in Vision.

“Integration of two software’s plays an important role in today’s online business. The integration not only increases the features but also improves control over the operations flow. Keeping this in mind we are looking forward to integrate Vision with other leading software’s that will benefit users to a large extent in their day to day helpdesk activities” says company HR Preeti Sharma.

For more details on how WHMCS integration works please visit –
http://www.thevisionworld.com/blog/

Free Vision Helpdesk License

news — Tue, 15 Jul 2008 19:14:46 +0000

TheVisionWorld.com has announced free Vision helpdesk license for beta testers who provide quality feedback or help finding bugs.

Vision Helpdesk is well-organized and logically constructed system that provides a vast feature set clients can depend on. Key features are – Multiple Domains/Companies, Inbuilt Antivirus Tool, Handy Tool Bar, Migration Tool, AJAX Based Rich User Interface, Online Issue Tracking, Login Share, Service Level Agreements, Report Generation, Scrap Book & Private Messaging and Client Side Quick Search Facility.

Vision is a powerful web-based helpdesk software that integrates various support channels (emails, web based helpdesk, phone or fax) at one central point and allows maximum control over them” said company HR Preeti Sharma.

Beta testers can signup for evaluation version at - http://www.thevisionworld.com/purchase.html

More Information at: – http://www.thevisionworld.com/blog/