Comments on: Streamline.Net Reveals Survey

By: CAIS

CAIS — Tue, 06 May 2008 08:15:39 +0000

Streamline.net Technical = Nightmare

Unfortunately what started as a very good experience now has turned into a nightmare.

Price wise their service is very cheap, but their customer support is deplorable and almost non-existence. Their technical support teams are arrogant, unprofessional, technically inept and need to be lead and coaxed at all times.

A portion of our website is the Daily News Section (http://www.cais-soas.com/NewsUpdate.htm), which requires to be updated every few hours, or at least once a day, and though it is still visible over the internet but we haven’t been able to update it since April 25, 2008.

Apparently we cannot publish our website, since the FrontPage Extension has been removed and they cannot reinstall it back for unknown reason! It’s now May 6th. Logging the problem with the ticket based support system, we are now into 20+ tickets and the job has been escalated first to senior engineers and now to level 2 (whatever that means)!

It seems they use a template to deal with their customer’s queries, i.e. “cut and paste”. As I have received three messages exactly the same format “This issue has now been escalated to a senior engineer. We hope to have the issue resolved within 24 to 48 hours.”

And till now so many 24 and 48 hours have gone by and no result. AVOID at any cost!

By: ZipDee

ZipDee — Sun, 17 Feb 2008 02:43:39 +0000

If you want to find out who you are dealing with at streamline.net type ’streamline.net , legal’ ‘Andrew Dollamore , legal’ or ‘Dollamore Ltd , legal’ into Google, and read the many ‘blogs’ in the many forums represented in each.

A nasty vindictive ‘one man band’ will be avoided at a saving of many pounds and much anguish to your goodself if you avoid this conman

By: andrew dollamore

andrew dollamore — Wed, 06 Feb 2008 02:47:47 +0000

streamline.net - i am also making a website that links to all the bad reviews of this shameful company.

By: andrew dollamore

andrew dollamore — Wed, 06 Feb 2008 02:46:17 +0000

andrew dollamore AKA mr streamline.net runs a lousy hosting company. i am amazed how the company gets away with charging for cancelled services, selling unavailable domain names to get your money and rubbish customer support. i cant wait to meet him face to face. i think i will enjoy the drive to cheshire.

By: Kristina SInclair

Kristina SInclair — Tue, 21 Nov 2006 21:40:27 +0000

URGENT URGENT URGENT URGENT

Dear Mr Dollamore

I am having extreme difficulty in obtaining my user name and password for a domain name purchased from you some six months ago. I purchased a substantial amount of names from your company using this email address.

I received a number of comfirmation invoice numbers but nothing further.

I am despeately trying to obtain the user name and password for one paticular domain name I purchashed in order to use it because it has gone on all the advertising features which go out in December.

The site is turkey4us.co.uk
Invoice No:75065
Purchase date 22 July 2006

Nominet reference; RSD/ORF/0012524496

Certificate No: UK1Cert161/014768

Can this please be sorted so I can use this domain name. This one is extremely important. Please respond

I have sent a huge amount of emails in the past to no avail. I will be in Derbyshire within the next two weeks and will call personally to talk to someone if
this cannot be resolved over the net. I cannot use your system because I do not have a user name or password for any of the domains I purchased.

Regards Mrs K SInclair