Digg Helped Get the Vincent Ferrari Video Out
Recently we blogged about the Vincent Ferrari AOL video, a hilarious but true demonstration of the Vincent Ferrari attempt to cancel his AOL account that was met with a sadistic response by an AOL customer service rep. Since then, the story has received more publicity. Art and video parodies are springing up all over the Inernet. Why does a blog about web hosting care about this video, you might ask? We think there is room for improved customer service in the web hosting industry and love the don’t mess with the customer philosophy.
“With the enthusiastic help of users of Digg, the much-visited site that lets readers rate news stories, the online world found its way to Mr. Ferrari’s door. (Actually, too many curiosity seekers arrived that day: the server that hosted his blog crashed hard when about 300,000 visitors tried to push through the door at about the same time.)”