Rackspace Web Hosting Thoughts
We’ve taken a brief-and I mean brief-look at Rackspace web hosting and put a few thoughts about their goals and what they have to offer. This is general stuff, a mini-review that may help you if you’re thinking of going the dedicated server route.
Rackspace is a provider focusing almost entirely on the market for 100% uptime for web hosting. If their hosted services go down for network of hardware reasons, they will refund a percentage of the monthly costs to the customer on a ‘per minute of downtime’ basis, capped at 100% of the monthly fee. This is certainly putting their money where their mouth is, and it generates a great deal of confidence in their service offering.

Says gcd
November 8, 2006 @ 22810:19 pm
This is not unique for dedicated hosters. Any legitimate hosting partner will provide meaningful credits for SLA breaches.